Registered NDIS provider · Northern Rivers NSW

Disability Support Services in the Northern Rivers

Everyday help at home, support to get out and about, and room to build the life you choose.

Health Support Plus is a registered NDIS provider offering disability and NDIS support services across the Northern Rivers. We help participants with everyday living, community access, social participation and personalised support at home and in the community. Tell us about your location, routines and goals so we can discuss suitable services and availability.

Explore the support options below, find local information and learn how to get started.

Man using a wheelchair holding a tablet in a kitchen while a woman works at the bench
  • Registered NDIS Provider
  • Based in the Northern Rivers
  • Personalised Worker Matching
  • Support at Home & in the Community

Choose the help that matters to you

Our Northern Rivers disability support services

You may need practical assistance with daily routines, encouragement to try something new, or a combination of supports. Use these service guides to explore your options before discussing a suitable plan with our team.

Daily living & personal support

Assistance with personal care, meals, mobility and household routines. A visit might focus on preparing breakfast, organising a shopping list or practising a task you want to do more independently.

Daily living and other NDIS services

Community access & social connection

Support with outings, hobbies, shopping, appointments and meeting others. Work towards feeling comfortable in familiar places, or plan a new activity with the assistance you need.

Community access and participation

Respite & carer support

Planned short-term assistance at home or in the community so carers can take a break. Discuss a few hours, day support or suitable pre-arranged overnight assistance, depending on availability.

Respite and carer support options

Home, garden & maintenance

Help with cleaning, lawn mowing, gardening and suitable small household tasks. Discuss the jobs that are difficult because of your disability and how assistance could fit your home.

Home and garden assistance

Health & wellbeing

Counselling, emotional wellbeing support, personal training and practical help developing healthy routines. Talk about your goals and the appropriately qualified support available.

Health and wellbeing services

Education & employment

Support with study routines, training options, resumes, job applications and interview preparation. Break a larger goal into practical steps that suit your strengths and circumstances.

Education and employment support

The tasks and hours arranged depend on your support needs, suitable staff availability and funding. We will discuss these details before services begin. Your plan manager, support coordinator or the NDIA can help clarify funding questions.

Find support close to your everyday life

Northern Rivers service areas

Our service area includes inland and coastal communities. The best starting point is your actual location and the assistance you need: availability for a home visit can differ from availability for an outing or a specialist service.

Lismore and surrounding communities

Looking specifically for help in Lismore? Our local guide covers disability support, community access, worker matching and enquiries for nearby suburbs including Goonellabah.

View disability support services in Lismore →

Ballina, Alstonville & Lennox Head

Discuss support at home, daily routines and community activities in these service areas. Tell us where visits will begin and whether your plans involve travelling between towns.

Daily living assistance in Ballina and the region

Byron Bay, Bangalow & the lower Richmond

Our published coverage also includes Byron Bay, Bangalow, Evans Head and Wardell. Ask about the specific service and hours you need; an area listing does not guarantee immediate availability.

Ask about support in your area

Elsewhere in the region? For Wollongbar, Casino, Kyogle or another surrounding community, contact our team to confirm support availability in your Northern Rivers community. We will discuss suitable staffing and travel requirements rather than assume coverage.

Practical help, on your terms

In-home disability support that starts with your routine

A useful visit might combine preparing a meal, organising what you need for the week and practising a household skill. You decide where you want hands-on help and where you would prefer to work alongside your support worker.

For regional households, planning can include the time needed for shopping or an appointment in another town. Tell us about your access needs, equipment and preferred way of getting around so arrangements reflect your circumstances.

Our daily living and other support options can complement household and garden assistance. For families needing a planned break, explore short-term respite support.

Stay connected

Community access across the Northern Rivers

Community participation can be a familiar weekly activity or a first step into something new. An outing might involve meeting a friend in Ballina, shopping in Lismore, or enjoying a suitable coastal path near Lennox Head.

We discuss what interests you and what would make the experience manageable. The aim is to support your choices and participation at a pace that feels comfortable.

Timber boardwalk beside the rocky shoreline and beach at Lennox Head
Lennox Head, on the Northern Rivers coast.

Plan the whole outing

Consider transport, appointment times, mobility requirements, rest breaks and how much assistance you want. Clarify travel arrangements before booking.

Build useful skills

Practise making purchases, planning a trip, communicating with others or becoming familiar with a new setting, where these skills match your goals.

Keep social connections

Make time for friends, hobbies, creative activities or local groups. Activities should reflect your interests and the opportunities available to you.

See how social and community participation support can fit your routine. Venue access, opening times and suitable routes should be checked for each planned outing.

The person beside you matters

Matching participants with support workers

When you are looking for support workers in the Northern Rivers, location is only part of the picture. A good match also considers the way you communicate, your interests and the assistance you need.

We discuss your preferences before considering suitable workers. Tell us about the routines you value, relevant experience you would like a worker to have, and anything that helps you feel understood.

Matching depends on suitable staff being available for your area and preferred hours. We aim for continuity so a worker can become familiar with your routine, while staying open to feedback if arrangements need to change.

Support shaped around people

Who can benefit from our support?

NDIS participants

People needing assistance with everyday activities, wanting more community connection or working on practical independence. Share the tasks and goals that matter to you.

Families & carers

People seeking help with a loved one’s routines or planned time to rest. We keep the participant’s preferences central and agree how others should be involved.

Support coordinators

Coordinators looking for suitable regional services. Share the participant’s location, goals and requested hours so we can discuss fit and availability.

About Health Support Plus

A regional team with a personal approach

Health Support Plus is based in the Northern Rivers and is a registered NDIS provider. Our approach centres on listening, respect and practical support tailored to each person.

We aim to combine everyday assistance with opportunities to develop confidence and skills. With your consent, clear communication with family members and support coordinators can help everyone understand the agreed arrangements.

Wellbeing can also be part of that picture. Our counselling, personal training and wellbeing services offer further options to discuss.

Learn about our team and approach
Woman using a wheelchair lifting orange dumbbells with a man assisting beside her

Know what happens next

Getting started with NDIS support

You can enquire before you have every detail settled. A clear conversation about your location and needs helps us work out whether our services are a suitable fit.

  1. Make an enquiry

    Tell us your Northern Rivers location, the assistance you need and when you would like it.

  2. Discuss your circumstances

    Talk through your goals, routines, access needs and how your NDIS plan is managed.

  3. Consider suitable support

    Discuss services, worker preferences, availability and the kind of match that would work for you.

  4. Agree on arrangements

    Clarify tasks, schedule, costs, travel and service-agreement details before choosing to proceed.

  5. Begin and review

    Arrange a start date and stay in touch as your preferences, goals or circumstances change.

Start through our contact page, by calling 0460 623 658, or by emailing info@healthsupportplus.org. If you are changing providers, tell us about any existing arrangements so we can discuss the timing.

Your questions answered

FAQs about disability services in the Northern Rivers

What disability support services are available in the Northern Rivers?

Health Support Plus offers daily living assistance, community participation, respite and carer support, home and garden help, wellbeing services, and education and employment support. The service mix can be discussed around your goals and location. Visit our individual NDIS service pages for more detail, then check current availability for the support you need.

Which Northern Rivers areas do you service?

Our published service areas include Lismore, Ballina, Alstonville, Lennox Head, Byron Bay, Bangalow, Evans Head and Wardell. Availability varies by service, preferred hours and suitable staffing. For Wollongbar, Casino, Kyogle or another Northern Rivers community, contact us to confirm whether the requested support can be arranged. Being in the Northern Rivers does not automatically mean that every service is available in every town.

Can I choose or change my support worker?

We discuss your preferences when considering a match, including personality, interests, communication and relevant skills. A preferred worker or schedule depends on availability. If a match is not working for you, speak with us about what needs to change so we can discuss a suitable alternative.

Can support workers help me access the community?

Yes. Community participation can involve support with shopping, social outings, local activities and practical skills for getting around. Before arranging an outing, discuss your access needs, transport, timing and the assistance you want. We will clarify what can be provided and any costs that apply.

How do I start services with Health Support Plus?

Use our enquiry page, call 0460 623 658 or email info@healthsupportplus.org. Tell us your location, the support you are looking for and your preferred days. We will discuss your circumstances, suitable services, worker preferences and the next steps before you decide.

Do I need an NDIS plan before contacting you?

No. You can contact us while exploring your options or waiting for a plan. We can explain our services and discuss how we may be able to help once suitable funding and arrangements are in place. An enquiry does not mean that a service will be funded; this depends on your individual circumstances and plan.

Do you work with different NDIS plan-management arrangements?

You can enquire with a self-managed, plan-managed or NDIA-managed plan. We will discuss whether the requested service fits our available supports and your funding arrangements. If you are unsure about a funding item, ask your plan manager, support coordinator or the NDIA to confirm before committing to a service.

Get In Touch With Health Support Plus

Whether you're new to the NDIS or looking for a better provider, our friendly team is here to help.

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Supporting the Northern Rivers

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Email Us

info@healthsupportplus.org

Service Areas

Lismore• Lennox Head • Alstonville • Ballina • Byron Bay • Northern Rivers

Registered NDIS Provider

Provider Number: 4-kq94p2b

NDIS support worker assisting participant in Ballina with homework

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Proudly providing personalised NDIS support across Lismore, Lennox Head, Alstonville, Ballina, Byron Bay and surrounding Northern Rivers communities.

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